Terms of Service
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These Terms of Service ("Terms") govern the use of DressOS (dressos.app), the management console operated by Aniverse ("Aniverse", "we", "us") for rental and dry-cleaning businesses, available on the web and as a mobile app. By creating an account or using DressOS, a business and its authorised users agree to these Terms. This document is published in English; the English text governs if it is translated.
The Service
DressOS lets a business manage bookings, inventory, branches, staff, customers and payment records for its own rental or dry-cleaning operation. It is provided on a subscription basis. The plans on offer, their prices and the number of staff seats each includes are shown in the Service when a plan is chosen; Enterprise terms are agreed individually.
Accounts
An account is created by a business owner, who is responsible for the accuracy of the business information provided and for any staff accounts invited under it. Staff accounts must not be shared between people, and the owner is responsible for removing staff who should no longer have access. You must be able to enter into a binding contract to create an account.
Your data and your responsibility for it
A business is the sole owner and controller of the customer, booking, inventory and financial data it enters into DressOS ("Business Data"). By using the Service, a business confirms that it has the right to collect and enter this data — including its own customers' names, contact details and sizes — and that doing so complies with the laws that apply to it. Aniverse processes Business Data only to provide the Service, as described in our Privacy Policy.
Payments recorded in the Service
DressOS lets a business record payments it has collected from its own customers (cash, card, transfer, etc.), so it can track balances and revenue. DressOS does not process card payments, is not a party to the transaction between a business and its customer, and is not responsible for collecting, refunding or reconciling that money. Fees for using DressOS itself are covered by the next section.
Acceptable use
- Do not use the Service for anything unlawful, fraudulent, or that infringes someone else's rights.
- Do not try to access another business's account or data, or bypass access controls.
- Do not reverse-engineer, resell, or use the Service to build a competing product.
- Do not upload content you do not have the right to use, or that is abusive, defamatory or otherwise unlawful.
We may suspend or terminate an account that violates these rules.
Plans, fees and changes
Before a business can use DressOS it chooses a plan and a billing period (monthly or yearly). Prices are in Azerbaijani manat (AZN) and are shown in the Service before anything is charged. Aniverse is not registered for value added tax (VAT/ƏDV), so no VAT is added; the price shown is the price paid.
Changes to a plan's price apply from a business's next billing period, never to a period already paid for. We may change the features included in a plan going forward, and we will give reasonable notice of any change that reduces what a paid plan includes. Enterprise plans, custom prices and payment by bank transfer against an invoice are agreed with Aniverse in writing and follow that agreement where it differs from this section.
Free trial
A business's first subscription starts with a free trial (30 days unless the Service shows otherwise), once per business. When card payments are available, starting the trial requires saving a payment card; a small verification amount may be authorised on the card to confirm it. Nothing is charged for the trial itself. Unless the subscription is stopped before the trial ends, the chosen plan starts automatically when it ends and the saved card is charged for the first billing period. We remind the owner before the trial ends.
Automatic renewal and card payments
Subscriptions renew automatically at the end of each billing period for another period of the same length, at the plan's price at that time, until they are stopped. The saved card is charged on the renewal date; we send a reminder beforehand and a receipt afterwards. Card details are entered on and stored by our payment provider, msolution; Aniverse never sees or stores the full card number, only a token that lets the provider charge the card, and the last digits for display.
If a payment does not go through, the business keeps full access for a grace period (7 days unless the Service shows otherwise) while we retry and remind the owner. If it is still unpaid after that, the account becomes read-only: Business Data can be viewed but not changed until a payment is made. No Business Data is deleted because a payment failed.
Discount codes
Discount codes issued by Aniverse take a stated percentage off a stated number of billed months. Each code can be used once, by one business, and cannot be exchanged for money. A code may have an expiry date, after which it can no longer be redeemed.
Stopping a subscription and refunds
The owner can stop a subscription at any time from the Subscription page. It then runs until the end of the period already paid for (or the end of the trial) and is not renewed. Payments already made are not refunded, except where the law requires it or Aniverse agrees otherwise. After a subscription ends, the account is read-only and can be restarted at any time.
Staff seats
Each plan includes a number of active staff accounts. Moving to a plan with fewer seats than the business has active staff requires the owner to choose which accounts to deactivate, or to agree that the accounts used least recently are deactivated, when the new plan takes effect. Deactivated accounts keep their history and can be reactivated when seats are available.
Availability
We aim to keep DressOS available and working correctly, but the Service is provided on an "as is" and "as available" basis. We do not guarantee it will be uninterrupted or error-free, and we may need to suspend it for maintenance or updates.
Intellectual property
DressOS — its software, design and branding — belongs to Aniverse. These Terms do not transfer any of it to you. A business retains all rights to its own Business Data.
Termination
A business may stop using DressOS and close its account at any time. We may suspend or terminate an account for breach of these Terms, non-payment of fees (as described above), or if required by law. On closure, Business Data is handled as described in our Privacy Policy's retention section.
Limitation of liability
To the fullest extent permitted by law, Aniverse is not liable for indirect, incidental or consequential damages, or for lost revenue, profits or data, arising from the use of DressOS. Our total liability for any claim relating to the Service is limited to the fees paid for it in the three months before the claim arose.
Changes to these Terms
We may update these Terms from time to time. If a change is material, we will notify account owners by email or an in-app notice before it takes effect. Continuing to use DressOS after a change takes effect means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the Republic of Azerbaijan, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service is subject to the exclusive jurisdiction of the courts of the Republic of Azerbaijan.
Contact
Questions about these Terms can be sent to info@dressos.app.